Concept to Closing: Our Proven Process for Production Communities
Our streamlined, 5-stage process ensures that every home is future-ready, every installation is perfect, and every buyer is impressed.
Stage 1: Design & Alignment (Pre-Construction)
We begin by aligning on your community’s goals, house plan specifics, and sales timelines. We audit and confirm house plans to create standardized technology packages that are fully documented, ensuring perfect integration and accurate installation across the entire community model.
Stage 2: Foundation (Rough-In)
We install a robust, future-proof structured wiring infrastructure. By consolidating all critical wiring and programming under one expert contractor, we deliver the high-speed pathways necessary for advanced automation, Wi-Fi networks, and emerging technologies, while preventing trade conflict on site.
Stage 3: Installation & Quality Assurance (Trim & Final)
The Field Operations Lead coordinates installation precisely with your schedule, managing the three critical phases:
- Rough-In: Timely pre-wiring and infrastructure setup.
- Trim: Installation of necessary hardware and system components.
- Final: Complete system setup, activation, and pre-closing testing.
Stage 4: Delivering the Polished Client Experience
The buyer’s technology experience matters to your reputation. The Sales Administration Team ensures a seamless handoff:
- In-Home Walkthroughs: Personalized tours of the installed systems.
- Comprehensive Training: Hands-on training so buyers can confidently use their new home technology.
- Ongoing Support: Continued, reliable technical support long after the closing date.
Stage 5: Long-Term Partnership
With dedicated account management and regular check-ins, Phoenix Systems keeps your technology offerings fresh and scalable. We stay engaged with ongoing community support, staff training, and marketing tools to help your team continue to drive upgrades and shine in the marketplace.